Automate one job a real person does every week. Not a platform. One workflow.
We pick the work that pays back fastest, build it with eval gates and monitoring, and hand it over with runbooks. We are independent of model vendors — Anthropic, OpenAI, open weights — whichever is right for the job is the one we use.
The work, in four parts.
01
Workflow selection
We don't start with the model. We start by watching the work. Which job is repetitive, structured enough to scope, and currently costing real time? That's the one we automate first.
02
Build with eval gates
Every workflow ships with an eval set written against your real data. New version doesn't merge until eval pass-rate clears the bar. No drift, no silent regressions.
03
Monitoring + kill switch
We instrument the workflow so you can see what it's doing, what it cost, and where it's wobbling. A single switch turns it off if needed — without taking the rest of your stack down.
04
Runbooks + handover
We write down how it works in plain English, who owns what when it breaks, and what to do when the model provider changes its mind about something. Then we hand it over.
Concrete things, in your hands.
Every engagement leaves you with artefacts you own — not slideware. So you can keep going without us.
- A 2-week Diagnostic that names the one workflow worth automating
- A working Build shipped in 4–8 weeks, outcome-priced
- Eval set, monitoring, kill switch, and runbooks
- A handover to whoever owns the workflow day-to-day
- Optional quarterly Embed retainer for the first quarter post-launch
- Independent advice — we will tell you when AI is the wrong answer
Common use cases.
The teams and the jobs we tend to see first. Yours might not be on this list — that's what the call is for.
Who
Sales ops
Job
Inbound quoting
Payoff
Quote turnaround from 3 days to 30 minutes, with the AE in the loop only for the edge cases.
Who
Support
Job
Ticket triage and first response
Payoff
Tier-1 deflection from 12% to 40%, with eval-gated answers and a clean handoff for the rest.
Who
Legal ops
Job
Contract review against playbook
Payoff
First-pass review on standard NDAs and MSAs done in minutes, with redlines a human can sign off on.
Who
People
Job
Onboarding answers and policy lookup
Payoff
Joiners get answers in seconds without DMing the L&D team, and HR sees the gaps in the policy doc.
Where we are not the right fit
If what you really need is a six-month platform programme, or you want a chatbot stuck on your website, we are not the right people. We build one workflow at a time, and we say no to projects that don't pay back.
Pick the one workflow. We will tell you if it is worth it.
A free 30-minute call. You describe the work. We tell you whether automation is the answer, what it would look like, and what it would cost. If it isn't the answer, we will say so.